STARTING MY E-SCOOTER .
Some of our customer are contacting us because after turning on their Escooter , when they accelerate , nothing happen .
It is totally normal . Here are the explaination .
The law requires us to set up a kick -start system on our scooters, You must first start with one or more manual pushes of the scooter (like a classic scooter), then press the throttle when the scooter is in movement. It is an electric assistance.
This is the main difference with a scooter, otherwise your Escooter would be considered a vehicle similar to mopeds or motorists and would be needed to be registered
You can find all this information (some scooters on 2 modes) in the evolutions mode of the product.
If you bought one of our product from our website , you get:
- 14 days Satisfied or Fully refunded ( refund only if product is in its package and never used )
- Free Return fee .
- Free Return fee on all the 2 years of the warranty in case of any issue with your product
- The return of the product regarding any technical assistance are not included , they are at your own fee
- We are covering the shipping cost of returning the repaired item to you.
- We can't do any Refund as we are not the sellers in this case .
It is recommended for safety that the minimum age should be 16 years old.
We don't advise you to use any electrical product under the rain . Escooter and Hoverboard include a battery , and even with a good isolation with the case , the product is not Waterproof . We don't Guarantee any problem or defective issue if your product had a contact with water ( there are some sensors inside the product in order to verify if there was a water contact )
It is strictly forbidden to use your scooter on the road.
When using your vehicle on sidewalks, please pay attention to children and persons with reduced mobility. It is necessary to respect a reasonable speed (3-10km/h) and to slow down at the approach of pedestrian crossing. Jumping the steps can seriously damage your item.
This scooter is recommended for entertainment activities .
The battery life varies considerably according to several parameters to take into account, namely:
- The weight of the person using the product.
- The speed at which the person is traveling .
- The slope of the land where the product is used
- The age of your battery
- The autonomy information that we provide you in the description is an optimal value, and this value can vary from simple to double according to all these parameters.
